Understanding Our Return Policy and Warranty

At 'Brand Name', we want to ensure that you have a seamless shopping experience with us. To make it easier for you, we've outlined our return policy and warranty details below.

Warranty Information

We stand behind the quality of our products, which is why we offer a one-year warranty on all Nortel Call Pilot and Nortel Flash voicemail equipment. Additionally, power supplies are covered by a 30-day warranty, cordless phones are covered by a 90-day warranty, and voicemail cards/units with hard drives are also covered by a 30-day warranty.

Return Policy

If you're not satisfied with your purchase, we offer a 14-day return policy on most new and refurbished products. However, please note that power supplies have a 30-day return window, cordless phones have a 90-day return window, and voicemail cards/units with hard drives also have a 30-day return window.

Reseller Returns

For our resellers, we offer a 14-day return policy on most new and refurbished products. However, please note that there may be exceptions to this policy, so it's always best to contact us before making a purchase.

COVID-19 and Returns

Due to the ongoing COVID-19 pandemic, certain manufacturers are no longer accepting returns on their products. Instead, they're offering replacements if an item is not working. Please check with us before purchasing any product to confirm our return policy.

Thunderbolt 3 Adapter

Our Thunderbolt 3 adapter offers unprecedented 40Gbps of throughput, allowing you to use a single port on your laptop to output dual 4K resolution at 60Hz to two independent displays. The adapter is compatible with computer systems that support Thunderbolt 3, such as models of MacBook Pro, Dell Precision and Dell XPS.

Return Policy for the Thunderbolt 3 Adapter

If you're not satisfied with our Thunderbolt 3 adapter, please contact us within 30 days of receipt to initiate a return. Please note that returns are subject to a 20% restocking fee.

By understanding our return policy and warranty details, we hope to make your shopping experience with us even more enjoyable. If you have any questions or concerns, feel free to contact us via phone or email.

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